1. Who we are

Frenx ("we," "us," "our") is a web design and development agency based in Nairobi, Kenya. This policy explains what information we collect through frenx.com, why we collect it, and what rights you have over it.

2. Information we collect

We collect information in two ways:

• —Information you give us directly — when you book a call or submit a contact form, we collect your name, email address, company name, and anything you write about your project.
• —Information collected automatically — standard technical data like your browser type, device, and pages visited, collected via server logs or analytics tools if enabled on this site.

3. How we use your information

We use the information we collect to:

• —Schedule and conduct discovery calls, including creating a calendar event and Google Meet link for the time you book.
• —Respond to inquiries and follow up about your project.
• —Improve our website and services.
• —Meet legal or regulatory obligations.

4. Who we share it with

We don't sell your information. We share it only where necessary to run the service:

• —Google — when you book a call, your name, email, and call details are sent to the Google Calendar API to create the event and generate a Google Meet link. Google's own privacy policy governs how they handle that data.
• —Service providers — tools we use to run this website (e.g. hosting) may process data on our behalf, under their own confidentiality obligations.
• —Legal requirements — if required by law or to protect our rights.

5. Cookies & tracking

This site may use essential cookies required for it to function. [If you add analytics, e.g. Google Analytics, or any ad pixels, list them here along with a link to opt out.]

6. Data retention

We keep booking and contact information for as long as needed to respond to your inquiry and maintain business records, after which it's deleted or anonymized.

7. Your rights

Depending on where you're located, you may have the right to access, correct, or request deletion of your personal information, or object to how it's processed. To exercise any of these rights, contact us using the details below.

8. Data security

We take reasonable technical and organizational measures to protect your information. No method of transmission over the internet is 100% secure, so we can't guarantee absolute security.

9. Children's privacy

Our services are intended for businesses and individuals over the age of 18. We don't knowingly collect information from children.

10. Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact us

Questions about this policy or your data? Reach out: